StringKing
Men's Lacrosse
Women's Lacrosse
Baseball
Softball
Hockey
Men's Apparel
Women's Apparel
Frequently Asked Questions
Search FAQs
Search FAQs
Ordering
How do I update, change, or cancel my order?
Can I place an order over the phone?
Order Status & Tracking
How can I check the status of my order?
I have not received any tracking information. Where can I find it?
Where is the confirmation email for my order? I never received one.
What should I do if I never received my order?
My product is backordered. When will I receive it?
I didn’t receive my order confirmation email. What should I do?
Shipping & Delivery
How do you determine your shipping prices?
How do taxes and duties work for international orders?
Do you ship to PO Boxes?
What are your receiving hours?
Do you have a receiving team or someone to contact about a delivery?
Returns & Exchanges
Can I exchange a product?
Can I return a product that was given to me as a gift?
Can I return a product to StringKing.com that was purchased from an authorized dealer?
Payments & Pricing
Can I get discounted pricing for large bulk orders?
What currency are the prices on your website?
Can I pay in my local currency?
Do Military members or Veterans get a discount?
Do First Responders get a discount?
Products & Services
Does StringKing restring used heads?
Does StringKing offer e-gift cards?
How do I install the head onto the shaft if the throat is too tight?
How do I install a Mark 2F head onto a shaft using Locking Bolts?
How do I install a Mark 2F head onto a shaft using regular Shaft Screws?
How do I install Locking Bolts on a shaft that does not have holes?
Company Information
Is your location a retail store?
What are your other locations?
